PREPARED WHEN DISASTER STRUCK THANKS TO eBACKUP

“Due to Cott’s quick response, we were able to avoid doing work manually on paper, which would have created a backlog due to requiring a second electronic entry. We were very lucky to have Cott’s eBackup system - at least we have our records.”
- Joan McCalmant, County Recorder

The rain kept coming in Linn County Iowa. After days of rising riverbanks, the water spilled over into Cedar Rapids, the county seat in Iowa—resulting in $45 million damage to county buildings, equipment, and roads. Total cost of the flooding topped $1 billion dollars. While the people of Linn County’s spirits remain positive, the flooding left them with a massive cleanup project in the months ahead.

When Joan McCalmant, County Recorder of Linn County, Iowa learned they were being evacuated from the county building, she and her staff had a few hours to prepare. To prepare for the flood, Joan and her staff carried out over 400 historic books containing county birth and marriage records from their vault and moved equipment and other records to tabletops. The water rose to 5.5 feet; severely damaging the county building and its contents.

“I’ve been working in this office since 1986, and this was the most difficult thing I’ve ever dealt with. I had no servers and no access to my recorded images initially. We only had our handwritten records and many of them were soaked with water,” explained McCalmant, County Recorder of Linn County.

Although their remote eBackup system had been implemented for less than a year, Cott’s eBackup System ensured that mission-critical data and records were securely stored electronically in a secure off-site location, thus McCalmant was assured the records could be recovered.

As customers scan documents on a normal day at the Recorder’s Office, they are continually backed up off-site. The system links images with records and allowing searches to be performed while adding new data.

Because Linn County was utilizing Cott’s Web Hosting, they were able to maintain an internet presence while their offices were underwater.

“Cott built a server for me, and because we had remote backup, they were able to load my indexes and images on the server before they drove from Ohio to Iowa to deliver it to me,” noted McCalmant. “Due to Cott’s quick response, we were able to avoid doing work manually on paper, which would have created a backlog due to requiring a second electronic entry,” noted McCalmant.

“Surprisingly, I was one of the first county offices to be back up and running after the flood. We had our disaster recovery plan in place for less than a year and it was a good insurance policy,” explained McCalmant. “We were very lucky to have Cott’s eBackup system and Web Hosting...at least we have our records. “We were grateful to get our system up and running quickly because it allowed people to move forward with their lives,” noted McCalmant.