Welcome to RECORDhub!
- RECORDhub Quick Tips Sheet
- VERMONT – Searching Established Electronic Index and Record Books Scanned by Book
- VERMONT – Searching Index Records and Record Books Scanned by Book
- Paying with Credit Card – UPDATE
RECORDhub is a revolutionary new way to search records. To help you master the new system, we have created these instructional videos packed with useful information on topics like adding payment methods and searching records. Click on the topic to view the video:
ACCOUNT & SUBSCRIPTIONS
● Creating an account
● Editing your password or personal information
● Adding a payment method or adding funds to a prepaid account
● Viewing and purchasing subscriptions
● Viewing the list of subscriptions you have purchased
SEARCHING, VIEWING & PRINTING
● Simple search functionality overview
● Expanded Search Functionality Overview
● Name directory overview
● Understanding Search Results
● Viewing Documents and Purchasing Prints
● Printing cropped, rotated, or inverted images
● Reprint purchased documents and receipts
● Create a PropertyCheck Notification
● Manage PropertyCheck Notifications
● Request a Certified Copy from a Website
● Request a Certified Copy While Searching
Creating an Account | Press ▶ in the middle of the video box to watch
Editing your Password or Personal Information | Press ▶ in the middle of the video box to watch
Adding a Payment Method or Adding Funds to a Prepaid Account | Press ▶ in the middle of the video box to watch
How to Pay by Credit Card
Step 1: Use the Online Payment button.
This will prompt you to enter your credit card details. You may choose to save your information for future use, although this is optional.
Step 2: Verify your contact information.
Make sure your contact information is accurate and up-to-date before completing your transaction.
Troubleshooting: “Error Loading Credit Cards” Message
Step 1: Using Chrome?
Wait a few seconds and then press F5 to refresh the page.
Step 2: On a Company Network?
Your IT department may need to check the firewall to ensure that nothing is being blocked. Ask them to allow the following URLs:
https://adyencheckout.cottsystems.com:7005 (Where 7005 is the port that needs to be open)
https://checkoutshopper-live.adyen.com
https://checkoutshopper-live-us.cdn.adyen.com
https://checkoutshopper-live.cdn.adyen.com
https://checkoutanalytics-live.adyen.comNew to RECORDhub or need a refresher?
Click the yellow banner on the home page labeled ‘New to RECORDhub Learn More‘. This will take you to a video tutorial that walks you through the basics.
Viewing and Purchasing Subscriptions | Press ▶ in the middle of the video box to watch
Viewing the list of Subscriptions You have Purchased | Press ▶ in the middle of the video box to watch
Simple Search Functionality Overview | Press ▶ in the middle of the video box to watch
Expanded Search Functionality Overview | Press ▶ in the middle of the video box to watch
Name Directory Overview | Press ▶ in the middle of the video box to watch
Understanding Search Results | Press ▶ in the middle of the video box to watch
Viewing Documents and Purchasing Prints | Press ▶ in the middle of the video box to watch
Printing cropped, rotated, or inverted images | Press ▶ in the middle of the video box to watch
Reprint Purchased Documents and Receipts | Press ▶ in the middle of the video box to watch
Create a PropertyCheck Notification | Press ▶ in the middle of the video box to watch
Manage PropertyCheck Notifications | Press ▶ in the middle of the video box to watch
Request a Certified Copy from a Website | Press ▶ in the middle of the video box to watch
Request a Certified Copy While Searching | Press ▶ in the middle of the video box to watch